Sr. Manager - HR at Home Credit India Finance Private Limited
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Home Credit - Manager - Change Management (5-7 yrs)
Objective : The job holder will be required to provide change management consultancy to stake holders as required.
Key responsibilities/duties :
- Utilizing and developing skills in managing the successful delivery of Change through applying appropriate control, management and governance via the Change Process
- Providing Change Management consultancy to stakeholders as required
- Performing sample review of all Risk Change Tickets against defined quality criteria
- Preparing Change Management communications
- Supporting reporting and follow-up activities to ensure process compliance
- Report production of upcoming significant changes around the organization
- Manage stakeholders.
- Track and report issues.
- Define and measure success metrics and monitor change progress.
- Build change management roadmaps and workplan, and ensure project teams are coordinated in relation to change activities.
- Be an active and visible coach to change agents across the company.
Experience and expertise :
- 5-7 years of relevant experience
- Proven track record of successfully delivering significant business projects
Experience of managing cross-functional project teams
Skills and Knowledge:
- Knowledge and understanding of business consulting and change management methods, tools and techniques.
- Sharp understanding of project management methodology, tools and techniques and translating the same into speedy and viable action.
- Comprehensive understanding of financials, budgeting, cost and benefit analysis
- Commercial and business awareness.
Behavioral Competencies :
- Good relationship management skills including stakeholder management
- Excellent communication and presentation skills.
- Basic understanding of Change Management process
- Strong customer service ethic
- Self-starter, team builder, adaptable and able to multi-task
- Supporting and encouraging positive working behaviors and others during tasks
- Flexibility and adaptability to a variety of tasks
- Ability to work extended shifts
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