20/10 Mohit
Manager - Talent Acquisition at Home Credit

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Home Credit - Manager - Campaigns & Customer Communications (6-10 yrs)

Gurgaon/Gurugram Job Code: 857866

Summary :

- Implementation and optimization of CRM campaigns for better customer engagement and improved profitability

- Create content for On-line & Off-line x-sell campaigns

- Manage the agencies/ Vendors for content & promotional platforms

Job Responsibilities :

- Self-starter with hands on experience writing copy for online and offline channels

- Participate in projects related to campaign management and its further upgrades - i.e. adding new channels, upgrading DataMart's, etc.

- Design HC's approach for different X-sell promotions including :

a. Preparation of content

b. Collection of all the necessary information's, approvals and interested parties

c. Ensuring compliance with communication strategies and policies

- Monitor campaign implementation in all channels

- Support design, development and process of comprehensive cross sell content for existing customers

- Involve with analytics for necessary changes in reporting to measure campaign effectiveness

- Managing vendor for different promotional platforms

- Work directly with marketing communication agencies for content

- Liaison with all Stakeholders - CRM and Marketing teams

Desired Profile :

- Bachelors/Masters degree desirable

- 6+ years of relevant experience

- Experience in Content development

- Experience with SAS campaign management tool usage

- Strong analytical skills

- Excel / Power Point / Database

Who should join?

- Someone with strategic thinking

- Able to work under pressure in a fast paced environment

- Ability to collaborate and interact effectively

- Command on English and Hindi languages

Women-friendly workplace:

Maternity and Paternity Benefits

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