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Manager Recruitment at HGS
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Hinduja Global Solutions - Senior Manager - Business Transformation (10-15 yrs)
Role :
- Assist in conducts due diligence for areas as assigned to identify transformation opportunities including but not limited to automation, analytics, BI, Digital, Process Re-engineering with the aim to bring in $ value and client delight
- Manage projects end to end with little to no supervision
- Process mapping, blueprinting, ideation/brainstorming, process walk thru, SOP reading, etc to identify opportunities for Transformation
- Stakeholder Management : Internal team, operations, client service teams, practice teams, finance, and client organization
- Typical KRAs/Major goals for this role would be $ value delivered (target vs actual), xx no of accounts in vertical with transformation roadmap created & executed
- This is individual contributor role
- Attends, partners, seeks various engagement platforms with clients, client industry domain, relevant market events, etc.. to stay abreast with changing/evolving landscape in business automation, analytics and brings back value to existing areas in scope
Qualifications / Experience - Mandatory
- Graduate/Post Graduate
- Minimum 6-7 years of work experience in areas Viz Business Consulting / Transformation / Process re-engineering
- Minimum 3 years of working in third party BPO and handling BE/BPR/BT/Digital role as dedicated responsibility
- Exceptional communication skills, ability to negotiate, put across the points/solutions with stakeholders across levels, and both internal & external
- Experience in working in multi-geo, multi-culture set up and virtual teams
- Strong sense of urgency and personal commitment
Qualifications / Experience - Desired
- MBA
- Work experience in automation and/or analytics as project manager/team member
- Six Sigma Black Belt from the likes of ISI, ASQ, etc.
- Successfully implemented end to end transformation project
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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