HighRadius - Employee Experience Partner

About HighRadius!

- HighRadius is a Fintech enterprise Software-as-a-Service (SaaS) company that leverages Artificial Intelligence-based Autonomous Systems to help companies automate Accounts Receivable and Treasury processes. The HighRadius- Integrated Receivables platform reduces cycle times in your order-to-cash process by automating receivables and payments processes across credit, electronic billing and payment processing, cash application, deductions, and collections.

- Our customers range from some of the largest global corporations including more than 200 Fortune 1000 companies as well as mid-size enterprises that don't have the IT resources to consolidate on an ERP platform but still want to automate and streamline their receivables and treasury processes.

Job Summary:

The Employee Experience Manager is an HR Business Partner 2.0. This is someone that is a trusted co-pilot to leaders and an extension of the teams that they support. The ideal candidate is a culture champion with a people first mentality and understands the importance of optimizing team performance for success. On the flipside, s/he is also proactive about addressing people issues in the workplace and doesn't shy away from getting into the complexities of team dynamics with a goal of bringing the disconnect to ZERO between managers and employees

Responsibilities:

- Partners with the team, talent acquisition and business operations in order to ensure that the employee is properly onboarded and integrated.

- Conducts check ins (1 week, 30 days, 90 days), pulse surveys, stay interviews, round table discussions and develops action plans to champion progressive change

- Cross-trained on interview process. May be asked to participate in department level interviews to assess for culture and core values.

- Support a high-performance culture by being a champion to our recognition programs and partnering with leaders on employee development and engagement, knowing when to take action (up or out). Creates programs for retention.-

- Is proactive about addressing concerns, having tough conversations, conduct investigations and escalate where appropriate.

- Training and delivery of the pH process, coaching leaders and analyzing feedback to managers to help bring D20

- Conduct exit interviews, draw trends over time and impact change by addressing anonymous issues and concerns with leaders

- Ensure that the company is up to date on all applicable employment laws and regulations.

- Conducts HR audits as necessary and is point person to internal audit team.

- Other HR duties include: benefits knowledge, maintaining employee data, HR reporting and people analytics