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HGS - AGM/DGM/GM - Process Excellence - Six Sigma/Master Black Belt - Healthcare Domain (10-20 yrs)
Location:Bangalore and Hyderabad
Key areas of responsibilities (KRAs) :
- Manage portfolio of improvement / reengineering projects for the vertical
- Lead improvement/re-engineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc
- Lead Capability building of the operations/support function teams in improvement methodologies
- Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology
- Mentor and lead improvement projects
- Generate business impact through Improvement initiatives.
- Desired years of experience
- Around 10-15 years of BPO experience from Healthcare Domain.
- Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations.
- Work experience in MNCs or reputed organizations will be an added advantage.
Desired qualifications (including certifications):
- Graduate
- Masters in Business Administration or any Post-graduation will be an added advantage.
- Certified Six Sigma Master Black Belt with minimum 3 years of experience in the role of managing projects portfolio
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