Hexaware - Manager - Six Sigma - Black Belt (2-3 yrs)
Accountabilities & Responsibilities:
Functional Aspects:
- Drive the Process Excellence culture using Lean Six Sigma methodology across the organization with commitment, passion and persistence
- Lead Transformational initiatives within Business Units to meet the BU goals and objectives
- Lead/ participate in Six Sigma and Lean projects
- Identify and Mentor Six Sigma and Lean projects
- Mentor Green/ Black Belt Trainees
- Participate in consulting assignments- Internally and at Client site
- Support/ Enable change management ensuing from the projects
- Value stream Mapping/ Process mapping
- Follow up on action items
- Recommend new/ improvements to delivery models
- Previous experience in transactional quality
- Should be aware of quality parameters, setting up quality framework for operations
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO's office through CEO PMO
- Create reports for COO, Functional heads\Operational Heads and QPE
- Monitor dashboards and issues for early warning signals and trends
- Support for RFP, RFI, Sales Collaterals
- Six Sigma and other (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects:
- Should be self-driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts
Qualifications and Technical Competencies Required:
Education:
- Graduate in any stream with Six Sigma Green or Black Belt Certification from a reputed institute/ company and Graduate / Post Graduate in Statistics (Desirable)
Experience:
- 2 - 3 Years in a Six Sigma Black Belt role
Technical Competencies: (Job related)
- Analytics
- Good knowledge of MS Office
- Well equipped with statistical tools (Minitab)
Soft Skills: (Job related)
- Professional etiquette
- Good Communication skills
- Good interpersonal skills
Others - Visio / Bizagi
Mandatory: BB certification
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