Hexaware - Learning Management System Configurator/Administrator

Job Description:

- Perform day-to-day administration tasks on the learning portal, user and course management on the portal

- Working knowledge of e-learning tools

- Upload videos and update video content library

- Perform audits on user records for the ongoing maintenance and cleanliness of the system

- Troubleshooting LMS issue

- Routine report extraction for courses, weekly, monthly and other completion reporting and other business reports

- Create/publish/archive online/instructor-led courses, assigns training curriculum, addition/deletion of resources, reset passwords, and maintain system parameters

- Analyses, identify, and communicate LMS system and business requirements to vendor

- Investigates and resolves any data or system inconsistencies or discrepancies

- Accurately track new, deleted and revised items in the learning management system including assessments

- Maintain all LMS instructor course materials and provide support related to document control system requirements

- Process course updates and monitor user access for monthly usage reporting