Job Description - Manager / Senior Manager (Six Sigma Black Belt) Vertical: Service Delivery Support Project Operations Performance Management Position : Manager/Sr.Manager Company Name: Hexaware BPS Company Profile: We are one of the fastest growing automation-led, next-generation providers of IT, BPO and consulting services, and have been revolutionizing the traditional IT approach by addressing discontinuities in the market. Our multi-pronged strategy consisting of robotic process automation, hyper-converged technology, design thinking, rapid prototyping and customized service offerings has enabled global companies to address various business issues with pointed and effective business strategies. Hexaware BPS leverages on the strong technology strengths of its parent organization. Our core expertise is in providing outsourced services in functions such as Human Resources (HR Outsourcing), Finance & Accounting (F&A Outsourcing), and the Core Operations of companies in industries such as Insurance, Healthcare, Financial Services, Market Research, Utilities, Professional Services, and Engineering Services etc. In these areas we provide both BPM (transactional & interactional) and KPO (analytical and high end) services to our customers in North America, Europe and Asia. Our range of front and back office solutions include Transaction Processing, Documents Management, Voice Processes and Consulting services. Hexaware BPS offers An inspiring combination of growth prospects, continuous learning, innovation, fair play, and an inclusive work culture that makes a great place to work Job Duties/Responsibilities: Functional Aspects: - Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence - Ensure Positive contribution to the company's Gross margins and Operating margins - Lead/ participate in Six Sigma and Lean projects - Identify and Mentor Six Sigma and Lean projects - Mentor Green/ Black Belt Trainees - Participate in consulting assignments- Internally and at Client site - Support/ Enable change management ensuing from the projects - Value stream Mapping/ Process mapping - Follow up on action items - Recommend new/ improvements to delivery models - Identify and ensure implementation automation projects, process improvements and cost optimization opportunities - Support maintenance of World Class Delivery standards - Support Initiatives from CEO's office through CEO PMO - Create reports for CEO, Functional heads and OPM - Monitor dashboards and issues for early warning signals and trends - Support for RFP, RFI, Sales Collaterals - Six Sigma and other (ARM grid) trainings - Participate in various meetings as part of the profile - Ensure compliance to ISO 9001/ 27001 Behavioral Aspects: - Should be self driven and proactive - Should be a team player - Should have good analytical and communication skills - Should be able to maintain cordial relationship with customers - Should be detail oriented - Should be able to creatively solve issues and conflicts. Qualifications: - Graduate in any stream & MBA will Have higher preference - Six Sigma Green/Black Belt Certification from a reputed institute/ company compulsory Mandatory Skill Sets: - Analytics - Good knowledge of MS Office - Knowledge of Minitab, Visio required Soft skills required: - Professional etiquette - Good Communication skills - Good interpersonal skills Work Experience: - 8-12 years overall experience - More than 2-3 Years in a Six Sigma Green Belt role Key Contacts : Functional Heads & Process Owners Reporting to : Quality Head Location: Navi Mumbai and Chennai

Chennai

Mumbai

Hexaware BPS - Manager/Senior Manager - Quality - Black Belt 

Hexaware BPS - Manager/Senior Manager - Quality - Black Belt  ,Job Description for Hexaware BPS - Manager/Senior Manager - Quality - Black Belt  in Hexaware in  Chennai Mumbai for (8-12) years of experience. Apply Now!

Job Description for Hexaware BPS - Manager/Senior Manager - Quality - Black Belt  in Hexaware in  Chennai Mumbai for (8-12) years of experience. Apply Now!