Hero MotoCorp - Territory Manager - Sales

Job Purpose Statement :

To effectively achieve ABP (Despatches, Market Shares & Institutional sales) through various SOP's laid down by company {conducting various sales promotional activities, appointing network in untapped potential areas, proper implementation of Dealer Sales Process Management (DSPM), timely funds review & collection, Manpower availability & training} thereby ensuring customer satisfaction, business sustenance, profitability & growth

Principal Accountabilities and KPIs :

1. To achieve ABP ensuring business growth & profitability (40% Time Consumed)

Applied Activities :

- Daily / weekly / monthly review of targets

- Identifying gaps & ways to bridge these gaps

KPIs :

- Sales target vs achievement

- Market share target vs achievement

- Institutional sales target vs achievement

- Paid up stock norms

2. To improve secondary network performance (20% Time Consumed)

Applied Activities :

- Visiting network as per Project Stallion guidelines (To review Infrastructure, manpower, processes & Financial capability)

- Conducting BTL's

KPIs :

- Improvement in Project Stallion score

- Activity target vs achievement

3. To implement various Head Office initiatives (20% Time Consumed)

Applied Activities :

- To communicate, plan, ensure implementation & review of various HO initiatives as per timelines

KPIs :

- Rural vertical / Bharat Shresth wave performance

- Connect usage

- GoodLife performance

4. To improve customer experience (10% Time Consumed)

Applied Activities :

- To review & improve processes, infrastructure

KPIs :

- New Visual identity implementation & basic showroom upkeep

- Post sales followup

- Customer Feedback system

- Project Vishawas score action planning

5. Manpower quality & quantity (10% Time Consumed)

Applied Activities :

- To ensure manpower quality & engagement

KPIs :

- Manpower recruitment & availability

- Manpower training & assessment

- Rewards & recognition

Education : B.Tech and MBA( Mandatory)

Industry Preference : Auto, Consumer Durables, Electronics

Language Proficiency : Knowledge of Tamil would be preferred.

Remarks : Must have strong Channel Sales experience