Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
29/06 Ankit Sharma
Human Resource - Recuitment at Hero Housing Finance Limited

Views:408 Applications:81 Rec. Actions:Recruiter Actions:6

Hero Housing Finance - Manager - Customer Care (8-10 yrs)

Delhi Job Code: 943809

- Ensures adherence to Quality Management System and support for continual improvement

- Addressing all types of customer complaints and grievances and resolve within TAT

- Respond to client emails politely and clearly communicating relevant & precise information required by clients by corporate clients

- Follow up with various departments required to ensure appropriate action has been taken on each and every request

- Good interpersonal, analyzing and problem solving skills by means of effective & efficient communications

- Problem solving attitude towards customer queries by understanding first the customer's concerns; selecting and explaining the best solution to solve the problem over mails/calls expediting correction or adjustment

- Respond to all queries from the external and internal customers with accuracy following communication procedures & policies

- Well versed with banking practices

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.