Team Lead at Hello Verify Pvt. Ltd.
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HelloVerify - Client Relationship Manager (10-16 yrs)
Job description :
- Should have expertise in developing rich cross functional relationships, experience in sales, business development, pre-sales, customer success, account management, CXO relationship management and account expansion in the markets cut across
- Possess keen business acumen in analyzing and understanding business requirements, customer value maximization and developing new business processes and revenue streams.
- Should be competent to create a win-win relationship with Corporate Client through excellent coordination/negotiation skills for repeat/referral business.
- Visionary leadership in assessing client needs, and strategically positioning programs aligned with customer and market/industry needs/ projections
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.