Superior Position (reports to) : Head of Key Account Management
Internal Contacts : Business Development, Marketing, Sales Team, Project-, Program- Management
External Contacts : OEM customers
Job Objective :
Develop and implement a customer strategy for all customers in the southern Region. Customer Relationship Management to build up very good relations on all levels in order generate new business. Responsible for of all customer based activities as Acquisition, RFQ Process, Network improvement. Coordinating the Sales Team in order to fulfill the customer requirements as well as Hella KGaA Hueck & Co. requirements.
Job Profile (Requirements) :
School Education : Engineer + MBA (Sales or Marketing)
Language Skills : English, Hindi, German (advantage)
Professional Experience :
- At least 10 -12 years experience in Sales within Automotive Industry as Account Manager or Business Development
Job-related Experience : Work Experience in Electronic products is mandatory
Additional Knowledge / Skills / Experience :
- Good social competence, team player, Extensive experience in all aspects of Relationship Management.
- Strong understanding of customer and market.
- Pro-active & self-driven
Tasks /Area of Responsibility :
- Acquisition/Offer and Negotiation : Coordination of all Acquisitions in the southern Region. Coordinating and supporting the RFQ/offer process and negotiations.
In order to generate new business and fulfill all customer requirements.
- Customer Relationship Management : Built up and strengthen the relationship to all customers on all levels. Coordinate all Network activities across Hella KGaA Hueck & Co. and HIE
In order to Generate new business and provide the customers with all product information within Hella portfolio as well as to strengthen all acquisition activities.
- Statistics and administration : Collection of customer and market data, preparation of statistics as well as updating price, spares and delivery data files etc.
In order to supply basic data for corporate and capacity planning as well as commercial processes and long-term strategic planning.
Price and cost control :
Internal - cost optimization and monitoring of the cost limits (HK 2)
External - securing adequate prices
In order to Contribute as far as possible to a good result
- Communication : Guaranteeing problem-free communication internal as well as external. Provide the Sales Team with all relevant market and customer information.
In order to Maintain and build up internal and external problem-free customer-supplier relationship as well as developing a product and customer strategy.
- Customer supplies during projects and / or EOP : Guaranteeing problem-free customer supplies
In order to avoid interference or standstill in production at any cost within the framework of the (central) planning responsibility.
- Leadership : Leadership of the team and flexible adaptation of the team structure to internal and external requirements
In order to keep the team efficient and motivated.
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