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28/04 Nim S
Practice Manager at Leadership Hiring

Views:340 Applications:78 Rec. Actions:Recruiter Actions:10

Head - Work Force Management - Contact Center Operations (15-25 yrs)

Delhi NCR Job Code: 1086824

An International contact center is looking for a strong candidate to lead and manage the WFM function.

They are looking for someone with strong expertise in

- Workforce Management

- Performance management

- Actively involved in P&L, Budgeting and forecasting activities.

- Resource Allocation

- MIS and Analytics

- Act as an Advisor to Business leaders

- Partner in Transformation and Change Management initiatives

- Excellent Stakeholder Management

We are looking for a strong leader who can come in and hold the fort for a Workforce of almost 10K and direct and lead the business with valuable insights and direction from his end.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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