Talent Acquisition Specialist at Sutra Services Pvt. Ltd
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Head - Training & Development - Health & Wellness Product Firm (6-15 yrs)
Roles & Responsibilities:
- Take complete ownership for developing, managing and maintaining the training department
- Ensure to have a quality orientation of the new joiners
- Curate refreshers training program
- Evaluate present training program on processes, products, sales, etc and upgrade it time to time.
- Curate upskilling training program for the employees in different departments
- Responsible to create a learning-driven work environment
- Closely work with the HODs of Sales, Nutrition, Contact Centre and other departments to curate specific training programs
- Responsible to improve the efficiency of the client-facing department
- Design skill-specific training programs from the non-client facing departments
- Help in improving sales by quality training for the sales team
- Create - Train the Trainer training program
- Create effective performance improvement plans for the bottom performers
- Design effective surveys for TNA
- Understand the business model and devise the training plan accordingly
- Prepare effective training content and module as per business needs
- Conduct the evaluations to monitor the effectiveness of the training
- Ensure the financial objectives of the training are met
Candidate's profile:
- MBA in HR/Sales & Marketing would be preferred
- Excellent communicator and influencer
- Ability to lead & motivate the team and achieve the desired results by teamwork.
- 6-15 years of relevant experience preferably from the health & wellness industry
- Must be willing to travel across the locations (if needed)
- Should have experience in training B2C sales-focused training
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