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19/02 Vikas Chopra
HR Recruiter at V-Konnect Associates

Views:427 Applications:116 Rec. Actions:Recruiter Actions:24

Head - Training - Banking Contact Center (12-16 yrs)

Mumbai/Navi Mumbai Job Code: 799527

Job Description:-

- The Training Head for Banker on Call (BoC) will lead the training unit, overseeing all activities of training team managers.

- S/He leads the department in the creation of training programs and materials.

- This role demands the ability to work collaboratively as well as independently, while handling multiple projects.

- S/he would be responsible for leveraging analysis of ongoing programs in order to ensure that quality training is provided to multiple teams within BoC and that there is a constant improvement in floor performance and quality and delivery of training programs and initiatives.

- S/He is required to work closely and in collaboration with various department heads and employees in developing unique and effective training solutions specific to the different teams.

Women-friendly workplace:

Maternity and Paternity Benefits

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