Position : Head - SCM & Operations Location : Bangalore Education : Min. Bachelor's Degree from a premier institute (Tier1) with first class, MBA (Business Operations) preferred. Experience Minimum 10-12 years of experience in an on-the-ground, fast paced, dynamic business environment, preferable in operations planning & execution, driver management, fleet management, customer relationship management, Compliance, etc. in logistics/transportation domain Compensation: Competitive and commensurate with caliber and experience Role Responsibilities and Desired Profile: - To lead the entire Operations portfolio. - To manage the teams of Operations of Bangalore, Hyderabad & Chennai. - To supervise the Manager Operations & Fleet Manager to Identify, evaluate, negotiate and manage base of Partners and Drivers, in create/iterate processes to onboard, manage, train and schedule drivers - Ensures end to end smooth running of logistics operations for the zone/area - Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. - Responsible for all the SLAs & TAT are maintained. - Finalization of manpower, fleet, training, resource planning, etc - Maintenance of all the operational budgets - Responsible for continuous improvement & drive operational service parameters & deliverables (Daily/Weekly /Monthly Reports) - Co-ordination & Negotiation with partners/vendors/truck owners for competitive freight rates & solutions - Planning, implementing & managing optimal logistics solutions after in-depth analysis. - To design & roll down strategies & SOP to Operations & Customer Service team, personalized involvement & interaction with customers & truck vendors/drivers etc. - To monitor operation & customer service efficiency through set parameters and proper cost control measures. - Monitor & Follow-up on collections with External/Internal customer and ensure that the receivables aging under control. - Build and grow profitable business through personalized client relationship. - Increase Customer delight - with timely, efficient & cost effective service levels. - Recruit, train and build a good team for the department at all verticals. - Regular coordination & planning with operations team with regards to prospect of development / Improvement in existing process etc. - Impart behavioural & soft skills training to the team as and when required. - Benchmarking with Competition by updating and coping up with latest trends, innovations and industry best practices - Should have Data-driven approach and sound business judgment - Should lead by strong analytical and project management skills

Bangalore

Head - Supply Chain Management & Operations - Logistics 

Head - Supply Chain Management & Operations - Logistics  ,Job Description for Head - Supply Chain Management & Operations - Logistics  in Insignia Search in  Bangalore for (10-12) years of experience. Apply Now!

Job Description for Head - Supply Chain Management & Operations - Logistics  in Insignia Search in  Bangalore for (10-12) years of experience. Apply Now!