Head - Strategy & Operations - Online/Internet

Main Purpose of the Job:

- Delivery and development of high quality services achieved through the involvement of customers and other stakeholders.

- Responsible for the delivery of the annual business plan and the five-year operating plan so that Operations generates positive cashflow available to be reinvested in the provision of high quality services to our customers.

- Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives.

- Leadership across the organisation and management of volume and financial targets for operational services.

- Responsible for the management and positive development of a range of strategic and operational relationships external to the company, working with other agencies at strategic level, in support of mutually beneficial approaches to care.