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01/03 Nazia
Manager at Anlage HRO Services

Views:2501 Applications:235 Rec. Actions:Recruiter Actions:8

Head - Services Delivery - IT Service Management - BFS (12-20 yrs)

Mumbai Job Code: 546643

- Experience in managing large scale IT operations is a must

- Exposure of managing Large IT support teams

- Good understanding of IT Service Management & experience designing & implementing Continual Service Improvement initiatives

- Good understanding of ITIL framework and Service Support processes

- Good understanding of Network & Infrastructure technologies.

- Deep understanding & demonstrated experience of managing certifications like ISO20k, BS25999, ISO27001

- Working knowledge of technologies such as, MS Windows, MS Office, Telecom, Networks, Desktops and laptops hardware & image management etc.

- Effective communication skills with emphasis on written and oral presentation skills

- Exposure to off-shore Industry specific information security and data management standards

- Exposure to business tools such as Workflow Management is a plus.

- Have worked in a matrix structure with multiple working relationships.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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