Job Purpose: - Working as bridge between corporate IT team and business - Driving automation and implementation of business processes related to SD/MM module along with ensuring integration with FI - Driving business endeavour to benchmark with industry peers in creating customer delight and creating experiences through automation, dealer portal etc. - Identifying opportunities to improve by taking inputs from internal and/or external customers - Participation in corporate projects related to SAP/Automation - Creating policies and protocols related to IT/SAP - Skill building in internal /external customers for better use of IT platforms - Leading team and providing guidance to ensure correctness and hygiene of all SAP and non SAP masters and providing day to day guidance in other areas - Providing technical support to all internal and external customers Automation and implementation of new business systems and processes - Working out road map in consultation with corporate IT and business leaders - Identifying areas of automation and driving the process - Working on SAP related changes - Collaboration on new initiatives of corporate IT/ strategy team - Providing support and guidance in MIS and other reports- developments and implementation - Co-ordination with SD/MM/FI consultants for new developments/problem solving. - Doing technical testing before user testing and integration Driving business endeavour to benchmark with industry peers in creating customer delight by creating experiences through automation, dealer portal etc. - Studying IT processes of industry peers to identify areas of improvement - Gathering information on what new happening or being planned by industry peers - Creating plan, discussion with business leaders, checking feasibility, getting it cleared from corporate and other teams and implementation of initiatives - Tracking of implementation, measurement of actual benefit vs planned benefit, planning course correction to optimise benefit Participation in corporate projects, SAP testing and alignment of business with corporate IT strategy - Working as SD and MM Champion on behalf of business - Participation in concept development and implementation of corporate projects from business side - Working as single point contact for arranging data and technical information of business for corporate projects Control over masters and ensuring data integrity - Attending to Internal, Statutory and System audit issues and arranging changes in the system - Ensuring periodic integrity tests of masters - Putting systems and processes in place to ensure integrity of data and processes in line with company policies - Creating internal testing system and conducting random analysis to check and ensure correctness of data - Guiding and teaching people to adopt good IT related habits and practices - Arranging training and workshop for internal and external customers Customer Satisfaction and problem solving - Putting a system in place to close issues in time bound manner - Developing and implementing proactive systems to improve customer delight (internal as well as external) - Planning and implementation of new developments internally and externally at third party locations i.e., dealer, warehouse agent, supplier etc. - Conducting training and workshops for internal and external customers on software /new developments - Taking time to time feedback from internal customers as well as vendors/dealers on their expectation from portals and in areas of IT Driving the function and development of the team - Creating targets and KPIs of function - To participate in recruitment and selection process of team members - Guiding and nurturing team members for their role - To develop team members for future role and continuous enrichment of existing roles - Ensuring participation of team in CFTs

Pune

Head - SAP & Services - IT 

Head - SAP & Services - IT  ,Job Description for Head - SAP & Services - IT  in Indigo Global Consultants in  Pune for (15-20) years of experience. Apply Now!

Job Description for Head - SAP & Services - IT  in Indigo Global Consultants in  Pune for (15-20) years of experience. Apply Now!