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06/02 HR
HR at Confidential

Views:2991 Applications:86 Rec. Actions:Recruiter Actions:15

Head - Sales Training - BPO (9-12 yrs)

Gurgaon/Gurugram Job Code: 661686

Job duties:

1. Maximizes sales representative effectiveness by determining and solving training needs.

2. Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.

3. Monitoring trends (increase/decrease) in sales via different tracking methods.

4. Identifying gaps in skills and knowledge. Devising training methods to overcome the gaps

5. Studying sales results and conferring with sales managers / TL.

6. Delivers individual results by conducting training sessions, developing outcome and improving resources.

7. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.

8. Supports training financial objectives by recommending change in process and learning model.

9. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

10. Accomplishes sales training and the organization's mission by achieving related results as needed.

Skills and other Qualifications:

1. Sales Training experience - must have experience in BPO.

2. Knowledge of tracking sales trends (increase/decrease in sales).

3. Ability to give coaching/feedback for improvement.

4. Powerpoint knowledge.

5. Good in MS Excel for MIS maintenance.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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