Upgrade to Pro Member
Operation Manager at Kaam Pe
Views:911 Applications:317 Rec. Actions:Recruiter Actions:85
Head - Sales & Operations - EdTech (5-10 yrs)
- Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development
- Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention
- Achieve and exceed sales goal & KPIs set by the Manager
- Provide sound advice to potential and existing customers
- Coordinate pre-sales and post-sales follow up
- Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed
- Create and Conceptualise strategies with senior management
- Develop policies that will correlate with strategies
- Set up MIS based processes with the team to ensure timely execution of tasks as per above strategy
- Define product roadmap
- Create effective communication workflows
- Relieve the Principal and Head of Technology of as much of the administrative burden as possible
- Monitor market trends and provide regular competitor feedback
Qualification & Experience required (including key competencies):
- An Operations cum Sales person with a proven, successful background in sales and operations management with 5-8 years experience in EdTech space
- Excellent Interpersonal, communication & presentation skills
- Must be able to thrive in a very fast paced environment
- MBA from a premier Institute is a must
- Passion to work in a fast-paced start-up
- A strong networker & relationship builder, with good and tactful negotiation and pitching skills
- Passionate about education
- A strategic thinker
- Knowledge of business functions
- Has strong attention to detail and deliver work that is of a high standard
- Possess the ability to prospect and manage senior level relationships
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
