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19/05 Rachita
HR at Black Turtle

Views:546 Applications:190 Rec. Actions:Recruiter Actions:88

Head - Sales Analytics + Strategy - FMCG (12-15 yrs)

Hyderabad Job Code: 823114

Functional Responsibilities :

- Head the Sales team to ensure efficient, effective and comprehensive support of the sales associates across multiple teams and markets

- Lead and manage sales associates within his/her charge by developing a business plan that covers sales, revenue and organization costs

- Enable the subordinate functional teams- capabilities and enforce consistency in the execution of key capability areas; SalesReporting, Account Planning, Execution Analytics and Route Design

- Ensure his/her team delivers in accurate and timely services regarding;

- Sales reporting and analysis of service metrics; providing weekly compliance reporting and analytics against core metrics of delivery standards and communicate this information internally/externally, record customer service issues, etc. and generate monthly reports summarizing

- Account planning; track sales performance against pre-set thresholds, conduct trade management transactions with customers and produce turn-key directions that clearly illustrate the expectations of how our products are merchandised

- Execution analytics; provide in-store merchandising directions to our sales teams, analyze data to identify which promotional events met the success thresholds

- Route services; support accelerated sales growth and while optimizing costs (related to delivery/service) through route design

- Monitor and report performance to key stakeholders

- Actively conduct on-going review of operational services to drive agility and effectiveness

- Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA) with the Remain Co.

- Overall accountability of process design, innovation and continuous improvement of the processes mandated with an end-to-end view to drive results on three parameters - Effectiveness, Efficiency and agility

- Ensure Sales organization stays connected with the business by integrating front and back end services

- Focus teams against the speed of execution and quality of service delivery rather than the achievement of SLAs

- Recognize opportunities and take action to improve delivery of work

- Implement continuous improvements and simplifications of processes, standardization of reporting and optimal use of technology

- Scale-up operation in-line with business growth (within existing scope) as well as new areas of opportunity

People Responsibilities :

- Manage and motivate large teams

- Lead the Sales Functional training agenda. Facilitate training across team, as well as other support functions and groups.

- Set individual targets with the sector and/or Division teams, and track goals

- Facilitate smooth transition of processes to team (future scope could also include other support functions)

- Develop on-going training and capabilities plan for associates.

- Organize weekly/monthly/quarterly reviews for subordinate team leads to ensure continuous improvement in efficiency, effectiveness and overall integration of the work with markets

- Drive comprehensive change management (identifying the need for change and the role each individual play)

- Actively conduct an on-going review of operational services to drive agility and effectiveness

- Ensure career growth opportunities for associates and engage in people planning and resource allocation activities

- 12-15 years of experience in Sales Team Management

- Bachelor- s/Master's degree in commerce/business administration/marketing

- DB / Customer management capabilities

- Previous experience as a people leader

- Experience within strong top-tier consulting or Prior Fast Moving Consumer Goods (FMCG) company experience required

- 5+ years development experience related to data analytics and reporting including the usage of relevant tools and software packages. Knowledge of cloud-based data analytics platforms

- Ability to provide superior customer service

- Propensity to learn PepsiCo software systems

- Strong knowledge of MS Office programs

- Excellent leadership and customer management

- Leadership ability to handle large teams

- Strong leadership and people development capabilities

- Ability to provide superior customer service

- Language skills - English fluent

- Ability to recognize and take action to improve delivery of work

- Possess ability to analyze & benchmark competitive scenarios and evaluate strategic partnership opportunities

- Excellent written and oral communication skills; consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner

- Ability to work collaboratively and proactively with multi-functional teams

- Be flexible, organized and able to manage competing priorities

- Organization effectiveness

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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