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09/05 Jai Vijayakumar
Associate Manager - Talent Acquisition at AVTAR Career Creators

Views:1265 Applications:222 Rec. Actions:Recruiter Actions:5

Head - Retail Operations - Bank (10-20 yrs)

Mumbai/Thane/Pune/Bangalore/Hyderabad/Kerala/Tamil Nadu/Chennai/Ahmedabad/Gujarat Job Code: 1258058

Head Retail Operations ( Only female candidates )


- Lead a result-oriented team and is responsible for managing the Branch

- Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.

- Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales

- Key Customer Relationship Management & supervision of all High-Net-Worth customer programs

- Ensure all components of the branch sales model function as per design

- Complaints Handling

- Review Branch Operations reports

- Managing teller operations and vault

- Branch Merchandising & co-ordination with Marketing at product level

- Review vault register and Key Registers

- Review Suspense & Dummy accounts

- Ensure compliance with Banking rules, Regulations & Procedures

- Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff

- Adherence of sales process & Operational Checklist.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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