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Head - Retail Operations (1-14 yrs)
Head - Retail Operations
Role : Head Retail Operations
Type : Full Time
Job description :
- To manage day to day operations and liaise with authorities at an operational level
- To lead and guide store teams to maximize sales & conversions through scientific measurement and processes
- To ensure excellent customer service delivery and resolve customer issues promptly
- Organizing all store operations and allocating responsibilities to personnel
- Supervising and guiding staff towards maximum performance
- Preparing and controlling the stores budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store's reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Analyze sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines
Requirements and skills :
- Proven experience as retail manager or in other managerial position
- Knowledge of retail management best practices
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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