Head Retail is responsible for the integration of retail and customer engagement strategy into overall store design, a role where the intersection of design, customer behavior and sales operations is expertly defined. This position leads the Retail Store Concept Design teams, with specific focus on evolving the retail experience and re-thinking traditional product placement strategy, customer journeys and demo experiences.

He/she will deliver intuitive and unexpected retail environments where product, in-store messaging, digital and interactive experiences come together in a unique and highly effective way to drive an unparalleled connection between our Frontline and Customers. In this role, He/she will develop new and/or evolve existing retail concepts, including updates to existing customer engagement strategy, bubble plans, and new fixture development.

He/she will be a part of a dynamic, creative team interacting with cross-functional partners to ensure that visual standards are continuously challenged and elevated. Will leverage their proficiency to drive the following in a complex and often ambiguous environment.

KEY RESPONSIBILITIES

- Lead the development of new retail concepts, ranging from entirely new store designs to individual zones, fixtures, displays and interactive areas, maintaining design consistency and production integrity across all store types.

- Partner with Architects, Real Estate, Purchasing and Finance to assure timely and cost-effective project completion.

- Design of scalable, versatile product displays to support wide range of product launches, events and promotions across complex and diverse fleet of stores.

- Oversee and create layout strategy across all store-types, developing guidelines partnership with Visual Merchandising and Creative teams.

- Must consistently challenge, test and evolve the role of the retail space, its layout and associated customer engagement points including product placement, messaging strategy, interactive digital integration.

- Ensure that all projects quickly evolve in response to changing business conditions, design prototypes, budgets, etc.

- Responsible for establishing strategic direction and building organizational talent.

- Accountable for setting performance direction, delegating, motivating, holding others accountable and coaching and developing others.

JOB DIMENSIONS

- Sales, number of people, budget, volumes etc.:

- EBIDTA / business growth generated out of these specific product / solutions / services offering (or segmented offers)

- Number of new segmented offers defined

- Accelerate time to market of innovation related to the building segment (in number of months from first step to launch)

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