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19/04 Nisha
Consultant at Avesta HR Consultancy

Views:284 Applications:70 Rec. Actions:Recruiter Actions:54

Head - Recruitment Delivery & Client Management - Technology/BFSI/Digital Sector (10-15 yrs)

Mumbai Job Code: 1081740

ESSENTIAL TECHNICAL SKILLS :


- Expert in Contingent Staffing - IT/ BFSI/Digital Hiring

- Hands on experience as IT/Digital Recruiter in the past

- Worked on positions for skills like Java, Core Java, Pega, Test Automation Engineer, UI/UX Designer, Developer, Java Full Stack, Mainframe, Graphic Designer, SEO Analyst, Content Writer, Photo Editor , Data Analytics & Engineering. etc.

- Hired candidates for PAN India

- Hands on experience hiring for Contract and Contract to hire positions.

RESPONSIBILITIES :

- Understanding the client requirements and handling the client Queries

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Serve as the link of communication between key customers and internal teams

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Reviewing the deliverables promised to the client with the person responsible from the team each week.

- Quality check on the work performed by the team

- Suggesting improvement strategies to the team which should be communicated through mail as well with cc to reporting manager.

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

- Management strategy and execution to support growth of agency, client accounts, and team.

- Performance coaching and training: Regular, structured, one-on-one meetings to

- Help individuals improve their capabilities, get the help they need, and strategically

- Align to the agencys value proposition

- Participate in the development of systems that allow teams to demonstrate clear and

- Measurable value to client relationships.

- Play a role in speaking to clients, understanding needs, and getting everyone on the same page

- Providing coaching and standardized training for teams (to be determined based on your capabilities)

- Understand and track project scope in order to achieve agency growth

- Coordinate performance review process: people, teams, projects

People/Team:

- Provide guidance and mentorship to team.

- Drive knowledge management and continuous up skilling of the team.

- Conduct performance appraisals for team members.

- Manage attrition through skip level meetings, planning interventions, engagement calendars.

- Identify training needs for direct reports and ensure domain/developmental trainings needs are met.

- Participate in organizational initiatives such as recruitment drives, training programs etc.

- Deliver communication received from senior management to the team members through team meetings.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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