An exciting leadership opportunity with a well-reputed outsourcing/offshoring organization for a professional holding at least 14 years' experience in Quality & Performance Management and a stronghold on Post Trade Settlement operations along with a Business Process Improvement framework understanding. If this sounds exciting, apply with us! LOCATION: Mumbai YOUR EMPLOYER: A leading, global Outsourcing/Offshoring firm providing career, health and wealth insights to clients. RESPONSIBILITIES: - Standardizing and creating all quality control processes across functions - Maintaining control reporting for Post-trade processes - Taking accountability for the deliverables while managing teams of QPM Managers - Driving the importance of performance management, change management while engaging with senior leadership - Working continuously towards performance excellence basis operational activity performance - Identifying root causes for main activities (fails, breaks, exception, CASS breaches etc.) managed by operational teams and identify & follow-up ad hoc remediation plans (deep dive if needed) - Providing governance and analysis on performance reviews - Conducting strategic orientation with client Leadership on presenting the overall assessment of the team performance while improving the activities REQUIREMENTS : - Proven leadership skills in a Quality Control Head/Risk & Control Head for 3+ years - Hands-on leading varied Business Process Improvement Initiatives through methodologies like Lean Sig Sigma to optimize the process controls within Trade Settlement - Must have extensive experience in Quality Control and must be trained accordingly (Lean Six Sigma/ IB Ops Background) - Immense thorough with Post Trade Settlement operations - Strong communication and negotiation skills - Foresightedness to identify risk - Ability to define and implement - Detailed oriented to mitigate, eliminate the risk - Being able to build contingency plans to ensure resiliency WHAT IS IN STORE FOR YOU? - An opportunity to define, lead, and coordinate the operations of the company. - Liaise extensively with stakeholders - An opportunity to work with a blue-chip firm in a high visibility role as a part of the leadership team. - A high-performance culture with phenomenal career progression. - A stimulating working environment with colleagues from top-tier institutes

Mumbai

Head - Quality & Performance Management - Post Trade Settlement Operations - Outsourcing/Offshoring Firm 

Head - Quality & Performance Management - Post Trade Settlement Operations - Outsourcing/Offshoring Firm  ,Job Description for Head - Quality & Performance Management - Post Trade Settlement Operations - Outsourcing/Offshoring Firm  in Crescendo Global in  Mumbai for (10-19) years of experience. Apply Now!

Job Description for Head - Quality & Performance Management - Post Trade Settlement Operations - Outsourcing/Offshoring Firm  in Crescendo Global in  Mumbai for (10-19) years of experience. Apply Now!