Head - Quality Assurance - US Healthcare

Head - Quality Assurance - US Healthcare

- You will be responsible for leadership and direction of all aspects of the Quality Assurance function to ensure appropriate level of compliance of the company's activities with recognized regulations and guidelines.

- The incumbent will establish quality plans and policies and report compliance activities and findings to Executive leaders on a regular basis.

- The individual will design, implement and maintain QA and compliance programs and infrastructure including an SOP system and training program and perform internal audits.

- The person will establish, maintain, and ensure effectiveness of quality programs and documentation to assure compliance.

- You will also serve as an in-house advisor on company's compliance.

- You will be responsible for overseeing, implementing, preparing, conducting, and evaluating training teams and programs.

- Writing literature and materials to be used in programs and designs

- Conducting classes for trainers regarding general/specific training, training best practices.

Job Duties / Responsibilities: -

- Design and maintain Quality Assurance and compliance and handle Quality Assurance team for all aspects of organization's programs

- Lead, manage and mentor a large team of QA professionals with varying degrees of experience and expertise

- Maintenance of quality and agreements - Write, review, approve and maintain Standard Operating Procedures

- Responsible for deviations, complaint investigations and archives

- Ensure training programs throughout organization meet quality standard requirements

- Direct development and implementation of quality and systems to ensure projects reliability, quality, efficacy, compliance to applicable SOPs, regulations and applicable standards

- Oversee compliance auditing program to fulfil regulatory requirements

- Provide expertise and guidance to organizations departments in interpreting and implementing governmental and guidelines to assure compliance

- Follow applicable regulations, including organizations policies and procedures

- Provide Quality Assurance input to organizations strategic goals in form of schedules, quality plans, and budgets

- Assess training needs and certification requirements

- Manage the training program in accordance with business needs, regulatory requirements, and Quality standards

Qualification And Experience:

1. 15+ years of relevant and current work experience in Quality Assurance preferably in US Healthcare.

2. Experience in handling related projects / teams - Familiarity with the methods and principles for designing training programs - Six Sigma black belt / Master black belt certification

3. Ability to lead a team is necessary, should have led large teams in past -

4. Demonstrated management experience with evidence of being an impactful, influential, and involved leader and mentor

5. Excellent communication skills and abilities to collaborate with and present to individuals of varying levels of authority, including senior and Executive leadership

6. Strong organizational and time management skills

7. Attention to detail with an ability to perform critical review of various types of documents

8. Outstanding written and verbal skills

9. Ability to independently solve problems and work cross-culturally

10. Demonstrated ability to work as a team player with multi-disciplinary project teams

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