Head - Quality Assurance - Cafe

Position Name - Caf Head of Quality Assurance

Location - Powai, Mumbai

Experience Range - 10 -15 years

Job Type: Work from Office

Working Days: Mon - Fri

Mandatory Requirement:

1) Worked with Leading QSR brands and have led the Pan India QC ops.

2) Quality Process Audit

3) Food safety Audit

4) 6s Project

5) Contract Manufacturer audits

6) Knowledge on HACCP (Hazard Analysis and Critical Control Point) - ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001

About the client:

Our client is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that they're building across the country! They're scaling up throughout Mumbai quickly and, in the next 6 months, they'll be launching in Bangalore, Delhi, Pune and Hyderabad. They're incredibly well-funded and their investors include Y Combinator, Nexus Venture Partners, and more! They've also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

We're incredibly well-funded and our investors include Y Combinator, Nexus, Venture Partners, and more. We've also built out one of the best start-up teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Job Role and Responsibilities:

- Responsible for managing the food safety operations, hygiene, sanitation including developing qualified City level QC leaders encompassing all the Cafe's, each kitchen section, contract manufacturers Mother WH.

- Ensure that all caf partners and caf leads have an adequate knowledge of food safety.

- Follows immaculate grooming standards and is the custodian of the grooming policy.

- Setup the QC hygiene audit and field operating play book for Caf business.

- Propose minimum acceptable standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene standards.

- Responsible for effective and efficient maintenance of records around food safety and quality related to the Caf business.

- Continually liaises with internal and external agencies (laboratory, government bureau, health practitioners, etc.) on FSSAI and other metrological items

- Spot check on receiving area for food hygiene and vendor product quality to ensure the Caf Quality standards are met.

- Organize monthly food safety meetings and training, distributes and keeps accurate records of the same.

- Follow up with all related teams that trainings are understood and actions implemented.

- Develop food safety committee for the resort to ensure all actions are communicated towards the operations.

- Create a monthly report of the operational hygiene gaps and develop a plan of action ensuring compliance.

- Develop on the job and class room trainings for all Caf Partners and Caf Leads along with CMs and AMs and ensures that each food handler goes through the statutory training.

- Ensure daily routine checks are done in liaison with the Operations head.

- Ensure daily checks of freezers. Speed ovens and fridges in the Cafes.

- To ensure that all data is recorded properly by the respecting caf team and filed correctly for future reference.

- Contribute sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene.

- Inspects the deliveries of food and beverage for potential risks and informs the suppliers accordingly

- Is involved actively in monitoring the overall safety measures at the business level and Caf level.

- conducts self-audits and provide recommendation for compliance

- Maintains the following records: - Laboratory test results - Daily chlorine tests for pool and tap water. - Monthly hygiene meeting minutes - Food handlers Immunization records - Custodian of the hygiene manual for Cafe- Communication correspondence on hygiene matters -

- Develop a pest control programme with the Head of Operations to ensure prevention.

- Responsible for creating the incident report for any food poisoning incident and track NPS on quality related parameters.

- Familiar with current culinary trends and methods

- Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards certifications

- Is knowledgeable about the HACCP (Hazard Analysis and Critical Control Point) - ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001.

Qualification and Experience:

- Exp 10-12yrs in Quality Assurance

- Prior experience in Quality Process, Food Safety & Contract Manufacturer Audits, 6s Projects.

Other Details:

- Knowledge & Skills Disposition /Personality Strong communication and organizational skills

- Capable of handling multi-faceted projects and of working under pressure

- Extremely organized with strong administrative and communication skills

- Able to work independently, takes ownership and initiative

- We expect all our associates to work in harmony and cohesion with other departments as well as colleagues from other group companies.

- The organization shall reserve the right to depute your services between departments and between group companies.

- The Human Resource's team shall at all points be sensitive towards your aspirations and endeavor to manage your skills and aptitude in accordance to them