Head - Public Relation/Communications - BPO

We are seeking a VP - PR & Communications Head for our very dear client in Navi Mumbai. They are a leading domestic BPO and a listed company, present across 5 prime locations in the country.

The Main KRA- s:

- The person will manage complete corporate communication which includes

Internal(employee communication) and external communication.

- Public Relations, public affairs, environmental communications, corporate advertising.

- Brand Communications- branding and communicating through digital media like product advertising, direct mail, personal selling, and sponsorship activities. like promote the profile of the "company behind the brand" (corporate branding)

- Will work towards to minimize discrepancies between the company's desired identity and brand features to delegate tasks in communication.

- Develop the communication plan for all business verticals keeping in sync with the tie-ups & joint venture

- Develop and establish systems and infrastructure facilities concerning corporate communication

- Deliver a detailed project brief so as to lead to creative brief for advertising & complete communication plan

- Maintain cordial relations & disseminate authorized information to media so as to protect reputation & ensure an acceptable coverage ratio of positive and neutral articles

- Manage the reputation in online space through the website and social media so that a steady B2C engagement is maintained to ensure a favorable perception of the organization

- Control the budget of the department through innovative means while achieving desired objectives and develop in-house skills which result in lower dependence on external resources thus improving bottom lines

- Will ensure 100% branding compliance with our internal & external clients and corporate communication and responsible for branding audit

- Design and implement Crisis Communication Program in company

- Write, edit and publish Communication collateral, AVs, Films, Presentations etc. and manage intranet and the company's website

- Explore opportunities for company's presence in media in terms of stories/ interviews/ articles

- Design a system for regular publication of quality magazines/ brochures/ AVs

- Design a system for regular updation of matter on a website and the intranet

Minimum Qualifications:

- 9 - 14 years of related experience, preferably in Mass Communication / Any other Post Graduation.

- Demonstrated history of driving businesses to improved performance

- Strong team building skills and the proven ability to work with a diverse group of people.

- Ability to develop the high level of credibility and forge solid and positive professional relationships with subordinates, peers, and upper management is a prerequisite to succeed in this position. Offer a proven track record of developing and leading successful teams

- High standard of business ethics

- Self-motivated; high bias for action.

Pooja Saxena
Principal Consultant