Core Responsibilities :

- Ensures tracking and maximizing the Product health parameters such as Spends, SPC and activation and track them against the budgeted targets

- Monitors closely the product feature utilization on a month on month basis and provide Product v. Customer profiling to assess the uptake of the features and their role in customer engagement

- Regularizes the Product Feature Reiteration Campaigns to create more customer awareness

- Drives Channel Sourcing MIX Management to ensure proper channel

- Publishes month on month Acquisition and sourcing mix MIS to ensure proper sourcing mix

- Tracks and manages the product stationery keeping it updated and policy compliant

Xsell Program :

- Manages Retail Asset and CASA Liability Bundling Program to drive cross sell

- Drives opening up CC Cross sell channels and manages the existing alternate channels like

CASA bundling :

- Manages Saving Account Cross Sell Program targeted at the Open market CC customers

- Manages the Product insurance feature and partner interaction.

- Ensures setting up of Process and closure for systematic updation of insurance coverage for the LE and upgraded cards

People Management Responsibilities :

- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.

- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.

- Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.

- Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks

Risk and Internal Control Responsibilities

- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, and reputational and audit risks as instructed by the departmental manager.

- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.