Head - People Supply Chain

- Drive the strategic direction of workforce planning and capacity management, staff solutions strategy, and geographic diversification.

- Lead the end-to-end cycle of workforce planning from collection during annual planning to tracking and governance throughout the plan year.

- Establish a forecast process that creates greater accuracy and agility in understanding the workforce needs at a level of granularity that includes number and type of resources, critical skills in demand, analysis of available supply and plan to address gaps.

- Implement workforce planning system and demand forecasting process in partnership with Practice units, business leaders, and HR partners.

- Accountable for Fulfillment, Turn-around-time, Conversion, Cost optimization, Productivity optimization, Channel usage, effectiveness, Vendor management,

- Partner with COE HR teams on workforce planning, system and process to ensure ongoing engagement with business leaders.

- Create optimal capacity plans and set staffing targets for our business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness

- Execute timely analysis while managing multiple competing priorities.

- Developing organization strategy for resource mobilization internally or externally

- Managing overall people supply chain process and continuous improvement

- Utilization governance

- Managing Campus recruitment initiatives and internal graduate programs (engagement and deployments)

- Working out internal systems and processes to transform people supply chain processes

- Ongoing evaluation, management of data with an emphasis on accurate interpretation of data in order to identify potential issues and provide solutions