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28/09 HR
Director at Alpha Orion

Views:499 Applications:124 Rec. Actions:Recruiter Actions:3

Head - Outsourcing - BFS (9-12 yrs)

Mumbai Job Code: 1320305

- Setup processes, system to manage entire outsourcing activity.

- Set up and regularly update the Outsourcing governance comprising internal policies, procedures, tools,templates, reporting's, and governance structures

- Actively monitor and incorporate relevant regulatory changes

- Support the business in the compliant definition of SLAs, KRIs, KPIs, Outsourcing contracts and other external procurements

- Supporting the due diligence process together with the business units and central procurement

- Ensure a regular SLA and KPI reporting is executed by IT, functions, and the Business

- Assess the contingency and exit termination plans and agreements and actively monitor the implementation of mitigation measures

- Create a consistent and up-to-date Sub-outsourcing chain report for each of the Outsourcing arrangements which comprise materiality, risks and ownership

- Coordinating the Outsourcing Risk Assessment together with the Business and the 2nd Line of Defence Risk Management function

- To manage vendors who are responsible for the ongoing support of the Bank's businesses to ensure a secure, stable, and highly resilient environment

- To provide out of hours telephone support if required

Women-friendly workplace:

Maternity and Paternity Benefits

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