Head - Organization Transformation and Restructuring / Nigera
- Organizational assessment: Gap assessment - business data evaluation to draw conclusions and develop insightful recommendations and solutions.
- Org restructuring: Set up teams - defined roles - aligned individuals with responsibilities and KRAs - defined KPIs for effective monitoring and review.
- Business metrics: Created dashboards & defined metrics for each practice area - structured base data to build metrics - improved efficiency.
Process design and optimization:
- Processes for efficient collaboration between teams across locations & depts.
- Set up new product development team with structure, process & KPIs.
- Set up vendor evaluation & talent acquisition process, framework & KPIs.
- Worked on cross functional transformation across Sales, HR, Operations & Fin (MIS).
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