Role: Head Operations (Warehouse Management)

Type: Full Time

Location: Onsite

Job description :

Role & responsibilities :

- Determine and implement key supply chain KPIs

- Plan and implement the overall supply chain strategy (Structure, Process, Commercials, Manpower, etc.)

- Efficiently manage different teams (of 60+ members)

- Describe and implement procedures

- Identify process bottlenecks and implement solutions in a timely manner

- Continuously implement solutions for process improvements, by introducing new equipment and software changes

- Interface with internal stakeholders for various initiatives like capacity planning, shipment schedules, promotions etc

- Optimize operating cost and asset efficiency while maintaining unit economy against each dispatch.

Warehouse Management :

- Manage and govern regional operations on a day-to-day basis via the regional operations team

- Improve supply chain and inventory management through effective cascading of best practices, coordinating local and regional teams for driving sustainable business operations

- Monitor the health of inventory at all times through detailed data analysis along with the associated risks and implications to timelines; lead the resolution of cross-functional issues

- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by directing, and training warehouse managers/ teams and establishing, monitoring, and managing operational goals

- Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, space requirement, gate processes, shipping, etc

- Enforce the practice of a safe, clean, and healthy work environment by establishing, following, and setting standards and procedures

- Ensure all operations adhere to laws, guidelines, and statutory requirements at all times.

Logistics Management :

- Manage relationships with LSP (Logistics Service Provider) and onboard new technology to improve logistics operations

- Conduct negotiations with LSP to ensure better prices per dispatch

- Ensure distribution metrics are established and utilized for effective focus on daily/weekly/monthly performance targets

- Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements and cost optimization.

Preferred candidate profile :

- B.Tech/B.E with an excellent academic record

- PG - MBA in Supply Chain Management / Operations Management (preferred)

- Experience with eCommerce domain, a strong plus

- Able to work independently but not alone, leading through influence and from the middle of the pack.

- Hands-on experience with data analysis and visualization tools such as Tableau, Power BI, or Data Studio is a plus

- Interest in market dynamics along with a business sense

- A knack for negotiation and networking