Head - Operations - Telecom

- Building strong customer relationships across Group and affiliates.

- Providing effective leadership to the team, while fostering a culture of accountability, efficiency, pushing stakeholders, high-performance, and ethical behavior.

- SPOC for all Company engagements & Client communications with Technical, Business and Sr. Mgmt./CXO level teams at Opco Level and Group level

- Collaborate with leadership to harvest customer engagements.

- Work with leadership team and provide expert counsel and guidance on operations, technology and delivery.

- Define solution and decide the delivery method and execute with appropriate delivery management methods and quality gate processes.

- Building strong internal relationships and collaborating cross-functionally to drive readiness for handling all changes, proper handover, training and other associated actions.