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Senior HR Executive at Talentiser
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Head - Operations/Supply Chain Management - D2C (7-14 yrs)
We are hiring for "Head of Operations - SCM" with a fastest growing D2C based in Mumbai. Please find below mentioned job description:
Position - Head of Operations - SCM ( Pan India )
Location - Mumbai
Experience - 7 to 15 years
Company -D2C
Experience - D2C Must
Detailed roles and responsibilities:
- Ensuring effective stock planning at various warehouses including with e-commerce platforms to ensure high fulfilment rate and other metrics, in collaboration with Planning team
- Implementing the best-in-class processes and solutions to manage warehousing and order processing smoothly and effectively across multiple channels
- Being in-charge of the overall customer experience with regards to order delivery performance
- Ensure targeted Order Fulfilment and Logistics performance across captive and third-party service providers
- Drive continuous process improvements to reduce operational costs on fulfilment and logistics
- Review overall business planning periodically to finalise operational budgets and improve profitability
- Building relevant teams and lead/ coach them
- Ensure that the warehouse operations runs with legality and conformity to established regulations and compliances
- Ensure high inventory accuracy at all warehouses (minimal shrinkages) and monthly inventory / financial reconciliation
Requirements
- MBA (Operations) with 7-10 years of experience managing supply chain operations in a product company
- Thorough understanding of warehouse/ logistics processes and systems
- Working knowledge of data analysis and performance/operations metrics
- Experience in managing Digital First businesses with high B2C orders is a plus
- Knowledge of various compliances and guidelines at the warehouse
- Eye for detail and diligence in working
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
Riddhi
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