Head - Operations & Last Mile Delivery/Supply Chain - eCommerce - IIM/ISB/MDI/FMS

Ecommerce Operations - Head (Last Mile Delivery)

- We are currently retained by a leading disruptor in the Logistics space for hiring a Operations Head- Last Mile Delivery. The role is with a technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities.

- As a part of the organization, you will have a chance to solve new problems, build your competence and be a part of an innovative design-and-tech startup that's revolutionizing the logistics industry.

- The role will be instrumental in leading operations and managing the P&L of all of its key service lines within thee-commerce category: Connect Hub and Connect Line Haul. The role will be responsible for expanding the scale of supply chain operations and ensuring better operational excellence. It will give you an opportunity to take your career to the next level.

Primary Responsibilities:

- Drive and own the business or vertical P&L via a large operations team with a PAN-India footprint

- Manage vertical for hub and line haul operations

- Conduct P&L target setting, planning and execution.

- Undertake process reengineering and development of strategies to optimize cost and increase efficiency

- Define and monitor KRAs and KPIs for the operations team; ensure it is in line with the business objectives

- Ensure best in-class service metrics - problem identification, initiative ideation and execution to ensure the same

- Identify opportunities for business expansion in new markets and execute launches across the same