11/12 Meenakshi
Client Account Manager at Symmetrical Global Search Pvt Ltd

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Head - Operations - IT Service Firm - India (10-15 yrs)

Gurgaon/Gurugram Job Code: 774201

We are hiring for Head Operations - India for the leading IT Service Company based at Gurgaon. 


- Minimum 8+ years of experience working in a similar role with an MNC (preferably US based)

- Prior experience of setting up a new facility will be an advantage

- Exposure to Software Technology Parks of India (STPI) processes and periodic returns will be a big plus

- The person should be well organized, flexible and proactive.


- Facility Management/Office Administration/ House Keeping

- Sourcing and Vendor Management

- Travel/ Transport Management

- Security/Compliance Functions

- HR Support Functions

Responsibilities :

- Human Resource Life-cycle Management: Responsible for Talent Acquisition, Talent Management, Learning & Development, Succession Planning, Employee Engagement, Separation etc.

- Facility Management: Electrical, Mechanical & IT Infrastructure Management, HVAC, Help Desk, Housekeeping, AMCs, Maintenance

- Administration: Cafeteria Services, Pantry, Office Supplies, Front Office, Guest House, Travel Management, Stationery, Courier, Employees- Transportation Management, Event Management

- Safety & Security: Security Management (Electrical & Physical), CCTV, Access Control, Visitor Management, Employees- Health & Safety Initiatives. Fire Safety & Training

- Legal & Statutory Compliance: STPI, Customs, Labour Laws, FRRO, Legal Agreements, Lease Deeds, SOPs & SLAs, Shops & Commercial Establishment Act, State Specific License & Compliance.

- Procurement: Vendor Identification, RFPs, Negotiations, Vendor Contract Management, Vendor Score Cards, Yearly Procurement Budgeting & Variance Analysis, risk mitigation, Cost Optimization

- Liaison & Coordination: Government Authorities i.e Municipal Corporation, Electricity Dept., Local Police, Customs etc.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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