Head - Operations - FinTech NBFC Job Profile - This is a senior position and will be involved in leading &amp; strengthening the Ops function (frontend and backend including Telecalling Centre) and achieving the targetted results. Will handle National Role. Will have a team of professionals reporting into the position KRAs: Operations Management, Strategic Planning &amp; Automation, Process Management &amp; Improvement, Process Control, MIS &amp; Reporting, Training &amp; Development, Process Reengineering, Vendor Management. 1. Operations Management: Formulating operational goals and developing business plans for the achievement. Assessing and heading end to end projects. Ensure process compliance with all business rules and regulatory directives 2. Strategic Planning &amp; Automation: Setting up new and managing existing projects to achieve business objectives and ensure high efficiency/utilization. Reduction of costs through process improvements and automation. 3. Process Management: Monitoring the process wise SLA's, driving improvement projects and implementing adequate measures to maximise productivity. Identifying &amp; analysing the problem areas and determining a solution to resolve the issue. 4. Process Controls and MIS: Designing and Monitoring the daily reporting &amp; MIS to evaluate the performance &amp; control parameters of the department. Leading monthly and Quarterly business reviews with the executive management. 5. Training &amp; Development: Driving need based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency. Conducting monthly / quarterly meeting with managers for discussing team's performance and identifying areas of improvement. Actively driving employee engagement activities. 6. Process Re-engineering: Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into Domain/functional/technical requirements. Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques. 8-15 years relevant Ops experience in Banking / FinTech/ NBFC / other mass-service (telecom, healthcare, hospitality, logistics) organisations out of which atleast 5 to 7 years must be at a senior level.

Delhi

Head - Operations - FinTech NBFC 

Head - Operations - FinTech NBFC  ,Job Description for Head - Operations - FinTech NBFC  in Progcap in  Delhi for (8-15) years of experience. Apply Now!

Job Description for Head - Operations - FinTech NBFC  in Progcap in  Delhi for (8-15) years of experience. Apply Now!