Head - Operations - FinTech - IIM/ISB/FMS/MDI

Head of operations | Leading Fintech

Industry : Banking / Financial Services / Broking

Job Description :

Client Details : Well funded Fintech startup based out of Gurgaon.

Description :

- Formulate business strategy with others in the executive team

- Design policies that align with overall strategy

- Implement efficient processes and standards

- Coordinate customer service operations and find ways to ensure customer retention

- Ensure compliance with local and international laws (e.g. data protection)

- Oversee the implementation of technology solutions throughout the organization

- Manage contracts and relations with customers, vendors, partners and other stakeholders

- Evaluate risk and lead quality assurance efforts

- Oversee expenses and budgeting to help the o o costs and benefits

- Mentor and motivate teams to achieve productivity and engagement

- Report on operational performance and suggest improvements

Profile :

- 8 to 12 years of experience preferably with a background in early age fintech/ NBFC

- MBA/Post 4graduate preferably from a Tier-1 institute

- Having a knack for identifying gaps, reducing the turnaround time, well versed with automating processes

- Team handling experience in a leadership role

Job Offer :

- Competitive Compensation

- Meritocratic culture

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Shaivya Sharma on +91 124 452 5470

The Apply Button will redirect you to website. Please apply there as well.