Partner at Premier Consultants
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Head - Operations - FinTech (8-15 yrs)
Job Opening for Head-Operations with FinTech Company
Job Description :
- Manage entire merchant life cycle, onboarding, verification and support.
- Coordinate with merchants as well as alliances team in the on-boarding fulfilment Processes
- Managing metrics of merchant operations (SLA of query resolution, onboarding & KYC Document verification
- Managing merchant portfolio risk management and identifying those which could possibly cause monetary losses to the company
- Work closely with internal teams like Alliances, Finance, Product, technology, Customer
- Assessing transactions processed by merchants hitting rule parameters and rendering feedback to enhance rule criteria and to increase recoveries by fraud investigations
- Support to resolve merchant issues and highlight new trends.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.