Kuhoo is a tech - enabled loan platform specifically designed to address the financial needs of students who aspire to dream big! Kuhoo is being set up as a student loan fintech NBFC platform that aspires to democratise education for all, especially for households that belong to a humble socio-economic background. We will work with most of the top universities & academic institutions across the world and enable students to get digital student loans for their education. Our solutions will be customised for individual needs by using advanced technology, data science and analytics. The candidate will be a key member of the core Leadership team, reporting to the CEO/COO and will be playing a critical role in scaling the business and supporting fast & sustainable growth. The candidate will also play a critical role in managing the end to end Loan Operations for Education Loans in compliance with the internal & external regulations. What will you do? Operations & Compliance : - Proper satisfaction of KYC requirements and Loan Application form from borrowers as per defined KYC checklist, pre-sanction checklist etc. - Conducting proper regulatory checks (CIBIL, RBI and other caution lists, World Check etc.) - Processing & adherence to all SLAs at various stages of the Operations (internal & external) and liaison with vendors (example: CPV, Legal, Valuers, etc.) - Ensuring all sanctioned terms and conditions including clauses pertaining to security have been accurately incorporated in the Sanction Letter and digitally signed - Ensuring error free documentation support by the team - Reviewing SOPs on an ongoing basis and suggest changes - Ensuring error free security creation support by the team - Ensuring 100 % compliance with all pre-disbursement conditions and sending alerts to business teams regarding post-disbursement compliance - Ensuring executed documents are duly signed by an authorised signatory - both at Lender & Borrower's side digitally - Identification of Operational risk & implementation of mitigation plans, including ensuring successful audit reviews (internal & external) - Ensuring the adherence to all agreed SOPs and Policies - Ensuring Operational efficiency & quality metrics are tracked and improved on an ongoing basis to deliver a superior customer experience - Conducting periodic audits to identify inconsistencies in data and resolve them in a timely manner - Proactively identifying and troubleshooting technical gaps in loan processing by tracking and analyzing loan data and closely partnering with the engineering team for swift resolution - Tracking, monitoring and driving closure of all open pre and post disbursement conditions Customer Service Standards : - Ensuring achieving TAT for issue of Secured Loans, documents etc. to the business teams - Customization of documents in coordination with internal and external legal teams - Ensuring TAT for verification of executed documents and for clearances for disbursements - Responsible for timely resolution of customer queries and complaints - Suggesting improvements in the documentation and customer on boarding process on an ongoing basis Technical Skills : - Excellent understanding of Loan Origination and Management Systems (LOS & LMS) - Able to design new process flows to drive STP(Straight Through Processing) and manual processes where required complying to the internal / external regulations - MS- Office Tools (Very good working experience in PowerPoint and Excel tools) Qualification & Experience : - Graduate / Post Graduate from any recognized university / Institution ( B.Com / M.Com / MBA / PGDM ) - Specialisation in Finance would be an added advantage - Maximum 10 years of experience in the Financial Services Industry with minimum 5-7 years of experience in Retail Loans handling / functional implementation experience. - 3-5 years of experience in people management / managerial role is preferred Compensation : The compensation includes a competitive package and the future opportunity to be awarded stock options of a high-growth start-up backed by reputed investors. We welcome applications from all identities and walks of life. We can't wait to hear from you!

Mumbai

Kuhoo - Head - Operations 

Kuhoo - Head - Operations  ,Job Description for Kuhoo - Head - Operations  in Kuhoo Technology Services Private Limited in  Mumbai for (5-10) years of experience. Apply Now!

Job Description for Kuhoo - Head - Operations  in Kuhoo Technology Services Private Limited in  Mumbai for (5-10) years of experience. Apply Now!