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25/05 HR
HR at Michael Page

Views:1033 Applications:257 Rec. Actions:Recruiter Actions:0

Head - Operations - FinTech (10-17 yrs)

Delhi Job Code: 1264955

Head of Operations - Leading Fintech

Job Description : Designing policies and managing Operations, Customer service and implementing SOP to drive process standardization. Should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the Fintech/NBFC business.

Client Details :

An extremely successful and leading FinTech organisation with a national presence and exciting growth plans for the immediate future. Stability of an established organisation with the dynamism of an entrepreneurial start up.

Description :

- Regular assessment of the efficiency/effectiveness of back-office operations

- Manage product life cycle across channels, introduce enhanced service offerings & propose re-design of existing product capabilities



- Lead all channels and analyse channel performance in terms of traffic, segments, products and services



- Set up the operations of offering products/services to new enterprise clients and pre-empt any problems in order to optimise efficiency.



- Drive change in operating models and challenging the existing processes to device strategies


- Develop various operational functions/team and their direction


Profile:

- Experience in leading an operations function in an enterprise customer environment

- Strong project management experience



- Extremely strong analytical skills with an ability to conceptualise issues and synthesize data to provide strategic direction and execution



- Strong communication skills and strong stakeholder managing capabilities


- Master's/Bachelor's degree in a relevant field


Job Offer:

- Competitive compensation

- Wealth creation opportunity

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Akhilesh Vaishnaw at +91 124 452 5499. The Apply Button will redirect you to website. Please apply there as well.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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