Head - Operations - FinTech (10-17 yrs)
Head of Operations - Leading Fintech
Job Description : Designing policies and managing Operations, Customer service and implementing SOP to drive process standardization. Should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the Fintech/NBFC business.
Client Details :
An extremely successful and leading FinTech organisation with a national presence and exciting growth plans for the immediate future. Stability of an established organisation with the dynamism of an entrepreneurial start up.
Description :
- Regular assessment of the efficiency/effectiveness of back-office operations
- Manage product life cycle across channels, introduce enhanced service offerings & propose re-design of existing product capabilities
- Lead all channels and analyse channel performance in terms of traffic, segments, products and services
- Set up the operations of offering products/services to new enterprise clients and pre-empt any problems in order to optimise efficiency.
- Drive change in operating models and challenging the existing processes to device strategies
- Develop various operational functions/team and their direction
- Experience in leading an operations function in an enterprise customer environment
- Strong project management experience
- Extremely strong analytical skills with an ability to conceptualise issues and synthesize data to provide strategic direction and execution
- Strong communication skills and strong stakeholder managing capabilities
- Master's/Bachelor's degree in a relevant field
Job Offer:
- Competitive compensation
- Wealth creation opportunity
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Akhilesh Vaishnaw at +91 124 452 5499. The Apply Button will redirect you to website. Please apply there as well.
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