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09/11 Shivani Razdan
Manager - HR & Legal Practice at Crescendo Global

Views:3105 Applications:469 Rec. Actions:Recruiter Actions:20

Head - Operations Excellence - IT Consulting (15-18 yrs)

Bangalore Job Code: 762955

- Head of Operations Excellence job opportunity in Bengaluru/Bangalore with a global IT consultancy for a professional holding at least 15+ years- experience in enterprise level processes, strategy development, strategy implementation, customer focus, measurement, analysis and improvement of organizational performance, knowledge management, information technology and operations.


- You will use your working experience in operations excellence to head the operations excellence globally. Our client is looking for a professional eager to grow their career. If this sounds exciting, apply with us!

Location : Bangalore

Role Description :

- Managing the operations excellence function including transition management, portfolio/program management and knowledge management to ensure consistent quality

- Managing overall operations to execute projects which involves scoping, planning, requirement & gap analysis

- Tracking the projects with respect to cost run overs and value realization while enduring timely execution of projects

- Driving best in class certification and managing the compliance to client & regulatory requirements

- Improving operational efficiency by identifying & developing potential migration framework

- Assuring effective project control & IT governance is established / maintained through appropriate frameworks, templates, procedures, etc

- Driving the improvement of overall change process, procedures and methods to identify opportunities for improvement

Requirements :

- 15+ years of experience in Technology Service Domain

- Strong understanding of IT Infrastructure services and should have performed strategic leadership roles

- Should have a sound knowledge of Six Sigma & Lean Tools and expertise in data analysis

- Should have strong communication skills and ability to communicate properly

- Should be well versed with industry dynamics and aware about industry trends

What is in Store for You?

- Leading the Operations excellence team at global level.

- Liaise extensively with stakeholders

- An opportunity to work with a blue- chip firm in a high visibility role as a part of the leadership team.

- Market leading remuneration

- A high-performance culture with phenomenal career progression.

Women-friendly workplace:

Maternity and Paternity Benefits

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