Head - Operations - EdTech

Head of Operations

Key Accountabilities :

- Design and implement operational plan, including a focus on short term wins and long-term strategy

- Take full and sole accountability for the region's P&L

- Drive superior quality of training and placements for all students

- Develop a strong network of business partners, colleges, student referrals and recruitment partners

- Own decision-making on all people-issues, financial decisions, resources and other matters

- Protect and build company brand by engaging with key partners and corporate clients

- Direct management of the regional team and indirect management of all-employees, ensuring high employee morale, engagement and clear plans for succession.

- Ensure effective translation of regional financial targets to individual performance plans for all academies

- Provide ongoing coaching and mentoring for employees in the team

Preferred Skills :

- Demonstrated ability to lead complex operational and strategic initiatives.

- A tolerance for ambiguity and ability to work in a changing environment, with an entrepreneurial approach.

- Analytical and problem solving skills coupled with effective business acumen.

- Good networking skills with effective interpersonal skills to work across various business functions and influence different internal and external stakeholders.

- Affinity towards process adherence

- Strong professional ethics

- Effective leadership skills and drive for employee engagement

Prior Work Experience :

- 10 - 12 years of overall work experience

- Preferred: Experience of having worked in the Education/Training/Skilling space is preferred

- Essential: Managing P&L and Operations in a distributed setup, Managing a large and distributed employee team

Education Background :

- Preferred education background of Marketing, Operations or Business Management

- Preferred Qualification - MBA