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30/04 Sanjeev
Engagement Manager at Fidius Advisory

Views:701 Applications:261 Rec. Actions:Recruiter Actions:21

Head - Operations - eCommerce/Internet (14-20 yrs)

Bangalore Job Code: 920165

Head of Operations for a Series B consumer internet company.

Reporting to CEO

Location: Bangalore

Responsibilities:

- The Head of Operations will own key operations metrics including customer experience, productivity metrics of customer support all the business verticals.

- The individual will ultimately, ensure that the overall operations runs smoothly, and teams are working at right productivity.

- Lead an overall team of around 350 + people

- Designing policies, processes, reviewing finance and margins and implementing technology solutions.

- Looking at individuals with 15 years of experience in a complex operations delivery environment with multiple business lines.

- Should have the ability to grow and lead large teams

- Strong problem-solving mindset and be able to objectively find solutions that support both long term and short-term objectives of the organization.

Women-friendly workplace:

Maternity and Paternity Benefits

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