16/11 Ashish
Director at Antrors HR Solutions

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Head - Operations/Client Servicing - Digital Marketing Project (12-18 yrs)

Delhi NCR Job Code: 864536

Position: Head of Client Servicing & Projects

Location - Delhi NCR

Job Description:

Roles and Responsibilities:

- Overlook the day to day operations of the company

- Ensure client satisfaction

- Collaborate with internal teams to design, develop, and implement digital marketing projects on time

- Lead and direct project team leaders

- Responsible for quality check of client projects whenever required

- Analyze the performance of client websites through various channels such as Google analytics.

- Setting up KPI's and ensuring that monthly client targets are met.

- Responsible for Business Growth

- Mentor and develop employees through a collaborative and supportive approach.

- Help sales team with subject matter expertise in client presentations


- MBA / PG in Management / Graduation

Desired candidate profile:

- Minimum 12+ years of experience

- In dept knowledge of Digital Marketing (specialist in at least 2 areas either: SEO, PPC, Content, Social Media, website design)

- Expertise in Client management

- Experience of working in an Agency environment with a large part of their career in digital marketing.

- Excellent planning, analytical, conceptual, people management and organizational skills.

- Strong written and oral English communication skills.

- Self-motivated and ability to multitask between different client projects

- Strong MS Office skills in Excel, Word & Power point

- Proven track record of leadership, teamwork, and soft skills.

- Conversant with current industry happenings.

- Be a thought leader in the digital marketing space

Women-friendly workplace:

Maternity and Paternity Benefits

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