Director at Antrors HR Solutions
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Head - Operations/Client Servicing - Digital Marketing Project (12-18 yrs)
Position: Head of Client Servicing & Projects
Location - Delhi NCR
Roles and Responsibilities:
- Overlook the day to day operations of the company
- Ensure client satisfaction
- Collaborate with internal teams to design, develop, and implement digital marketing projects on time
- Lead and direct project team leaders
- Responsible for quality check of client projects whenever required
- Analyze the performance of client websites through various channels such as Google analytics.
- Setting up KPI's and ensuring that monthly client targets are met.
- Responsible for Business Growth
- Mentor and develop employees through a collaborative and supportive approach.
- Help sales team with subject matter expertise in client presentations
- MBA / PG in Management / Graduation
Desired candidate profile:
- Minimum 12+ years of experience
- In dept knowledge of Digital Marketing (specialist in at least 2 areas either: SEO, PPC, Content, Social Media, website design)
- Expertise in Client management
- Experience of working in an Agency environment with a large part of their career in digital marketing.
- Excellent planning, analytical, conceptual, people management and organizational skills.
- Strong written and oral English communication skills.
- Self-motivated and ability to multitask between different client projects
- Strong MS Office skills in Excel, Word & Power point
- Proven track record of leadership, teamwork, and soft skills.
- Conversant with current industry happenings.
- Be a thought leader in the digital marketing space