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Head - Operations - Auto/FMCG/Telecom - IIM/ISB/MDI/FMS (12-16 yrs)

Gurgaon/Gurugram Job Code: 914415

Head Of Operations

Objective: We are looking for someone at leadership position who will lead the central teams of business in India

Qualification: MBA

Experience: 12-16 Years

Location: Gurgaon

Job Responsibilities :

- Be the cerebral power house leading the way for the brand build up for future

- Define the organizational goals and enable the organization to create a roadmap and achieve the goals

- Lead the strategic functions of Analytics, Commercial excellence

- Be the startup incubator of business and build future capabilities of the business

- Selling to consumer: Grow this baby to be the key pillar of business

- Provide strategic and tactical direction to leadership.

- Ensure effective recruiting, onboarding, professional development, performance management, and retention

- Drive central operations through the contact center

- Be the owner of end to end customer experience for the business

- Be the owner of collaboration with the central product team, Marketing team and Regional team

Who we're looking for:

- Someone who has moved across industries (Auto/FMCG/ Telecom) and ideal experience range is 12 -16 years from Tier1 B school only.

- Must have experience in managing teams with P&L responsibility.

- Develop actionable business strategies and plans that ensure alignment with short-term and long-term organisation objectives

- Self-Starter, High level of drive to give shape to new initiatives


Women-friendly workplace:

Maternity and Paternity Benefits

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