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07/02 Khyati Ghawri
Key Account Manager at Impeccable HR Consulting Pvt. Ltd.

Views:3331 Applications:43 Rec. Actions:Recruiter Actions:9

Head - Mobile Banking - Bank (7-10 yrs)

Mumbai Job Code: 419975

Head of mobile Banking with a leading bank

Key Responsibilities:

Job Description:

Develop and execute an Mobile (mobile/tablet) retail banking channel strategy that positions Axis Bank's Mobile Banking business in a leading stance in the marketplace.

Key Responsibilities:

1. Reviews existing mobile banking offerings for enhancements as a result of business goals, competitive pressures and revenue opportunities.

2. Proactively scans the environment in the development and implementation of new mobile banking products and services

3. Identify and evaluate potential revenue opportunities for the usage of various products for the MB channel

4. Liaise actively with various business /product owners or external partners to help deliver Mobile Banking products to our customers in the most efficient, cost effective and a simplistic way using appropriate technology

5. Actively drive usage and adoption of this channel broadly and within that for various products through the use of other available offline and online channels

6. Use of consumer research to review existing and new retail customer needs, profile various personas to provide e-banking solutions as appropriate.

7. Maintain and track usage, uptimes, faults, towards ensuring that the MB channel is available 24/7/365

8. Ensure the maintenance of operational efficiency and risk & control framework within the specialist support areas as per operational procedure guidelines.

9. Communicates status of projects and serious issues to Senior Management, and proactively recommends work-arounds and viable solutions to improve customer experience around the use of Mobile Banking

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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